Fire Damage Restoration
“ServiceMaster performed the restoration in my apartment after a fire. (They) were PHENOMENAL! Their work was thorough, professional and most important to me, it was completed in the time span that was quoted. Equally important to me is that (they) were compassionate of the fact that I was displaced from my home. I couldn’t help but notice (they) went “above and beyond” the scope of items that the landlord’s insurance covered.” – Jolene Mc Gaughran
Fire damage can be devastating. If you are here because fire has wreaked havoc to your home, we are genuinely sorry for your loss. We have walked alongside our Alaskan neighbors through fire damage restoration for over 50 years. We understand how stressful this time can be, and we want to make it as stress-free for you as possible. We will work with you, your insurance company
It is our goal to restore your property as quickly and efficiently as possible. Depending on the source, nature and size of the fire, the cleaning and restoration process may require several phases before completion:
We will conduct a thorough, visual inspection with photo documentation to determine the scope of the damage to your home. This inspection is 100% free. To ensure proper claims investigation, the area where the fire started must be secured and undisturbed.
After you have signed a Statement of Authorization, we will conduct time-sensitive emergency services immediately, such as the removal of excess water remaining from fire-fighting and the corrosive residue left by smoke.
We will treat the air to remove smoke and odor from your home using either air scrubbers, thermal fogging, or ozone. If thermal fogging or ozone treatments are selected for your restoration, you, your family, pets
We will begin the restoration process, cleaning your walls, floors, carpet, furniture, knick-knacks, and more. This may involve taking inventory and packing your furniture and other home contents to be restored at our warehouse.
If repair or construction work is required, we are general contractors and we can perform any drywall, painting, electrical, plumbing or other forms of work that need to be done.
How You Can Help
- Take care of yourself by identifying the items that you need immediately, such as medication, emergency clothing, etc.
- Be prepared to sign Statement of Authorization so that we can begin work on your property.
- Identify any items that you wish to keep in your possession, such as personal valuables, jewelry, etc.
- Assist with restore versus replace decisions, especially regarding family heirlooms and sentimental items.
- Be available onsite during pack-out and redelivery if any of your items are going to be restored offsite.
WARNING: Did you know? Touching surfaces covered in soot can permanently set the soot. There are complex chemical reactions and hidden damage that are best restored with specific products, equipment
24-Hour Emergency Service
Call us 24 hours a day, seven days a week, 365 days a year for home emergencies. For non-emergencies, our hours are Monday through Friday, 8:00 am to 5:00 pm.
An independent business licensed to serve you by ServiceMaster Clean & ServiceMaster Restore. Disaster recovery in Alaska: water damage repairs, fire restoration, mold removal, carpet cleaning, smoke odor removal, cleaning pet stains from carpet, red wine carpet stain removal.